The E-Mail “Dilemma”

Feb 282008
 

Lately, much has been written about the “dilemma” of too much e-mail. See Zeldes et al., or Krill for instance) Some write on this from the perspective of firms. They suggest that “knowledge workers” are spending too much time on e-mail, time when they could be being “productive.” The writers claim that we must deal with the “problem” of “information overload” or “infomania” as if this were something new, and as if there were a […]

“Ignorance Studies 101”

Feb 192008
 

This is supposed to be the era of knowledge. Yet I think we should be increasingly worried that it is in fact even more the era of ignorance. The two are in some ways complementary. An expert has long been known, at least by cynics, as someone who “knows more and more about less and less.” That means that even experts — as well as the rest of us — also know less and less […]

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