Sep 082009
 

Paul Krugman in Sunday’s NYT has an article entitled “How Did Economists Get it so Wrong?” It’s fine as far as it goes, I think, but it misses so much, since it just focuses on financial economics. No mention of the growing wealth inequality in the US and its effects, such as forcing people to buy on credit, or using their homes a piggy banks (as long as the price was supposedly rising). No mention [...]

Jan 232009
 

There has been much discussion of leadership at Apple recently. Is Steve Jobs indispensable? Short answer: “yes” In fact: “absolutely.” Jobs is the star we pay attention to through all Apple outpourings. Even in the unlikely even that an Apple user or would-be user, or even hater, has not heard Jobs’s name, or seen him on video or in a photo, what that person would most likely align to as special behind Apple products is [...]

Jan 122009
 

How should companies operate when appearing to be an attention payer as well as being an attention getter is crucial for their survival. Not this way. A service that shall remain nameless sent me a notice that I would soon be billed for year’s worth of service I had already paid for. The very lengthy “chat”  recorded   here ensued.  Here are some observations of how not to pretend to pay attention that this expereince [...]

Dec 242008
 

In ancient Athens’s Agora, in medieval Venice’s Rialto neighborhood, and in small village market squares everywhere, the marketplace for ideas — that is where attention was exchanged —commingled with the market for goods. Socrates wandered around the Agora talking with his disciples and enemies, according to Plato. But he and they spent little time trying out or examining the wares, or in bargaining over goods. Others, say in Cairo’s souks up until today, spend much [...]